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The Bureau of Public Service Reforms (BPSR), which has strong business organizational structure, policies and practices that facilitate effective service delivery, has rated the Nigerian Communications Commission (NCC), high in institutional work processes.
The NCC got a platinum rating, which tops institutional work processes in the country.
Director General of BPSR, Dr. Joe Abah presented the report and plaque to the Executive Vice Chairman (EVC) of the NCC, Prof. Umar Garba Danbatta, at the NCC Headquarters in Abuja, last week.
The BPSR boss listed accountabilities and responsibilities for set standardized operating procedure (SOP) manuals of the Commission’s 19 departments, in arriving at its conclusion.
Accurate measurement of responsibilities and performance assigned to staff were the parameters for the evaluation of the Commission, Abah said.
In terms of governance, the Bureau said: “NCC strategic objectives are prioritized for potential impact using standardized principles including the balanced scorecard.”
NCC’s understanding of stakeholders needs and contributions are quite robust, it said, adding, its vision, strategy, and impacts, complement other sectors organizational direction.
According to the Bureau, the NCC’s staff can articulate what the Commission wants to achieve, its role and purpose; strategy is considered by the management team regularly throughout the year because; since the NCC has a sense of where it is going and how it should get there.
The Bureau also rated NCC very high in procurement processes saying the Commission “has adequate systems, processes and experienced personnel responsible for executing its procurement activities in line with extant provisions of the Public Procurement Act”.