As a business owner, your presence online is very important, and if you are not even online, make it a priority, you are missing out a lot. Building an online reputation and presence be tiring at the beginning but as soon as you can get to a level of relevance, that’s it.
To continue being relevant, you need to continue doing what brought you to that level and you also need to monitor your platforms and accounts regularly.
This is what we are going to be talking about in this article, I am going to be showing you some tools you can use to be monitoring your online reputation.
This tool allows you to monitor your employee and your business name; this will help you to know what people are saying about your products, employees and other things related to your firm.
This will make you see the complaints of people, and the best way to actually reply to them. If you are the sole employee of your business, this is a valuable part of your toolbox.
They charge monthly, it is a small price to pay to be on the cutting edge of reputation management practices.
This tool lets you sign up to get notifications whenever contents related to a certain keywords come out. This tool is free, easy to use and very fast. And it is free. It searches websites, blogs, articles, and so on, and informs you when new content is posted.
Social Media Audit
Hoot suite is a very useful tool for this. It can be used to manage all your social media accounts and you can also use it to do mass responding to your audience. This will help you to keep a good relationship with your foreign audience.
Social Mention tool also helps you to see the social media at ones to see what people are saying about your industry. It also gives you the ability to set up email alert as someone says something negative, this will help you to respond faster.
Search For Complaints In One Place
Complaint Search Box is a good tool to aggregate all complaint on websites. This tool can search up to 40 different complaint websites to help you keep up to date on what your customers are saying.
Use this tool to avert the loss of relevance and reputation, they have been proven to be very useful. Drop a reaction below, let me hear from you.